← back to the work

Case study / 02

AI CAS Mock Interview Platform

The coaching had to survive without the coach.

Role
Led the build
Surface
Student-facing practice platform
Worked across
Product · Frontend · AI

An AI coach for the UK CAS interview. Answers are transcribed and scored against criteria built with visa counsellors, then returned as personalised feedback — content, clarity and fluency, answer by answer.

01From practice to actionable feedback.

Students could take a CAS mock interview whenever they needed to practice. Their recorded answers were transcribed and evaluated against criteria developed with visa counsellors, turning each session into immediate, structured feedback.

PRACTISE
The mock interview in progress
Practice without waiting for a counsellor.
EVALUATE
The performance review: overall feedback, the top three areas to improve, a session summary, and per-question feedback navigation
Recording wasn’t the product. Feedback was.
IMPROVE
Per-question improvement guidance
Don’t just score the answer. Explain how to make it better.

02Practising for a CAS interview meant waiting for someone else.

A student who wanted to rehearse had to find a counsellor with time, sit the interview live, and then wait again for that counsellor to write up what went wrong. Every round of practice cost two people a slot in their calendar — so most students got very few rounds.

Before

  • Schedule a counsellor
  • Wait for the slot
  • Attend the interview live
  • Wait two to three days for feedback
  • Schedule again to practise

With the platform

  • Take a mock interview any time
  • Answer realistic CAS questions
  • Transcript generated
  • Evaluated against counsellor-informed criteria
  • Immediate overall and question-level feedback
  • Practise again

The bottleneck was never the questions.

It was everyone’s calendar.

03I led the platform with the people who run the real interview.

I led development of the mock interview platform alongside visa counsellors, users, managers and backend engineers — defining the interview flows, the evaluation rubrics, the transcript-based feedback and the product improvements that followed from watching it get used.

The rubric had to come from the people who run the real thing.

← back to the work